Review from Gus and Susan Velez from Aurora IL
We had a very good experience with Best Mexico Movers. Chuck was thorough in explaining the process and was available to answer any questions, helping us to understand the rules and regulations for a move processing through Customs.
Once we were ready to proceed, he and his staff took the time to explain the contract and procedures. Since we decided to do our own packing, the liaison walked us through the packing process and documentation of items. During the loading process, we provided realtime photos to the Best Mexico Movers' team to ensure a secure load with appropriate documentation.
During transportation to the border we were able to track our shipment. The liaison advised that there would be daily updates on the shipment. There were a couple of lapses at times but when we reached out, updates were provided.
Initially we were going to pack our belongings and drive them via U-Haul to a border city and have Chuck's team take them through customs and on to Mexico City. Chuck provided us with an alternative to pack the household items and load them on a semi-truck in a suburb close to us. The truck would then later pick up other items but eventually arrive in the border city with our items never having been moved since we loaded them. The cost was generally close to what we would have paid anyway to take the items ourselves, not to mention the headache of driving through Texas in the heat of the summer, and then take a flight back to Chicago, where we lived. What a savings of time, energy and headaches he saved us!
Chuck knows and understands this business. The team at our new home in Mexico City that unloaded our belongings were very professional and efficient. It took them about an hour and one half to move everything and part of that was because the building elevator is small.
Don't forget to tip your movers!!! We didn't move several rooms of furniture but what we did move meant a lot to us and helped with the transition to a new country. Use Best Mexico Movers, as we believe they are best, and what you pay to move your belongings, you will get back in peace of mind!
