After speaking with several moving companies as well as the Consulate in LA, I remained confused about the exact details of how to move our household goods to Mexico.
I sent an email request to Chuck at Best Mexico Movers, asking if he could provide clarification and received a reply within hours which was then followed by a phone call. After listening to the specifics of our situation, Chuck recommended a course of action and patiently answered each of my questions in detail.
After a few follow-up emails and phone calls to get additional clarification I had complete confidence in signing the moving contract with BMM. Everything down to the last detail was arranged either by phone or electronically. Chuck was super responsive at every step; we had a detailed timeline and Chuck was meticulous in keeping to the schedule and in keeping all of the various players in sync.
The move itself was flawless and I finally had the pleasure of meeting Chuck in person on the day that the truck arrived as scheduled in Bucerias, near Puerto Vallarta. I had no shortage of other issues to deal with in leaving California, so I was delighted to have complete peace of mind regarding the moving process. I have no hesitation in recommending BMM to anyone who is intending to move household goods to Mexico. What could have been a logistical nightmare ended up being a breeze –- Chuck is highly professional, personable and was a pleasure to work with at every step of the process. BMM is truly a five-star operation.
